*If you have questions about your service, or if your service has been shut off for non-payment please call our office at (661) 763-3151. Service will be restored during regular business hours only.
**As of February 1, 2020 West Kern Water District will be
contacting customers by phone regarding delinquent account/billing
information. Please contact the District at (661) 763-3151 to
check/update contact information. The District assumes no responsibility
for contact information that has not been kept up-to-date by the customer.
***Effective
February 1, 2023: If payment for a bill is not received by the close of
business on the 27th day after the bill is issued, a flat fee of $10.00 will be assessed. The due date and late fee will
be displayed prominently on the original water bill.
****Water Shut Off? Payments for water that has been shut off for non-payment may not be made on the website. To make a payment because your water has been shut off, please call our office directly at (661) 763-3151.
If your water has been shut off, you must pay before 3:30 PM to have water restored before the close of business (4:30 PM) on the same day. After 4:30 PM, there will be an after hours fee of $150 that must be paid at the time of service in order to have your water services restored on the same day.
To watch a video on how to sign up click
here!
To
watch a video on how to sign up for auto pay click here!